Return & Exchange
Your satisfaction is our priority. We offer exchange and return services under the following conditions.
01 Exchange & Returns
- Customers may request an exchange or return if the product received is damaged, defective, or incorrect.
- The item must be returned in its original condition, unused, and with all original packaging and tags attached.
02 Shipping Fees
- If the customer refuses the order upon delivery, the original shipping fee will be deducted from the refunded amount.
- For exchanges or returns not related to a product defect, the customer is responsible for shipping fees.
03 Refund Process
- Once the returned item is received and inspected, the refund process will begin according to the original payment method.
Please Read Carefully
Important Before Accepting Your Order
- Verify your order details, size, and shipping information carefully before confirming your order to avoid any extra shipping or exchange fees.
- Inspect your order carefully in the presence of the shipping courier upon delivery. Any issues should be reported immediately to ensure faster resolution.